HIV PrEP and PEP FAQs

We are always available to answer any questions you may have about PrEP and PEP or any of our patient services by phone, text message, or email, but keep scrolling for answers to some of our most common patient questions.

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  • Yes! We currently accept the following health insurance providers (and are adding more soon):

    • Medicare

    • BCBS

    • Presbyterian

    • Humana

    • Mutual of Omaha

    We also accept the following with a prior authorization:

    • United

    • Cigna

    • NM Medicaid

    • BCBS Turquoise

  • We also accept self-pay. But if you don’t have access to health insurance and are concerned about your ability to pay, please call us at 505-207-8078 and speak with a member of our team. Se habla español.

  • PrEP involves taking a daily pill that maintains protective levels of medication in your bloodstream, preventing HIV from establishing an infection if exposed. 

  • HIV PrEP is generally safe and well-tolerated. Some people report side effects that are common when starting any new medicines, like nausea, headaches, vomiting, and diarrhea, but these typically don’t last long.

    Depending on the medicines you’re taking for PrEP, long-term use may lead to decreases in bone density and kidney function, so regular monitoring is recommended.

  • It can take up to seven days for PrEP to reach maximum protection for receptive anal sex (bottoming). For individuals with a vagina, it can take up to 20 days to be protective for vaginal sex. Condom use is important during this initial period for preventing HIV and STIs.

  • PrEP does require a prescription, as well as regular follow-up with a healthcare provider to monitor HIV status, other STIs, kidney function, and other health indicators. These follow-ups can sometimes be done through telemedicine. 

  • PrEP is approved for adults and adolescents weighing at least 77 pounds. However, your provider’s ability to provide a prescription may be impacted by state or federal rules. 

  • Many health insurance plans, including Medicare and Medicaid, cover PrEP-related costs, including medication, medical appointments, and lab tests. Financial assistance programs may also be available for those without insurance or with high out-of-pocket expenses.  

  • For PrEP to be effective, it is important to not skip or miss doses. If a dose is missed, take it as soon as you remember, but do not double up. 

  • HIV PrEP significantly reduces the risk of HIV but does not protect against other sexually transmitted infections (STIs) or prevent pregnancy. DOXY-PEP or DOXY-PrEP can help reduce the risk of acquiring syphilis, gonorrhea, or chlamydia.

    Condoms remain the most effective way to prevent HIV or STIs, so they’re still recommended to provide broader protection. For personalized advice and to determine if PrEP is right for you, talk to your healthcare provider. 

  • HIV PrEP and DOXY-PEP are recommended for individuals at high risk of HIV/STI exposure, including: 

    • Men who have sex with men, particularly young Black and Latino men.  

    • Transgender individuals, especially trans women of color.  

    • People in relationships with HIV-positive partners.  

    • Individuals who inject drugs or have partners who do.  

    • Heterosexual Black and Latina women at substantial risk.